SHIPPING POLICY

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow a maximum of 3 - 7 business days of processing and production time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?
Indian orders are shipped by Delhivery, Bluedart, FedEx, Xpressbees, and other shipping partners.

  • Average transit times Inside India: 3 - 7 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

How much does the shipping cost?
It's FREE!

Can I have a tracking number?
Yes, all our products are shipped with tracking numbers. Right after you make a purchase we send you a mail with your tracking number. If you are not able to track the mail in your inbox, please consider checking spam folders.


Why have I not received any order confirmation details?
Most of the time, this is because our customers accidentally enter the wrong email id. Throughout the process we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice.
If you believe you may have entered your email wrong, please contact us and we will fix it for you.

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at CustomerOrthoware@gmail.com.